Arriva: a coherent journey

optimizing the travel experience

This project includes a thorough analysis of the 5 stations on the line from Herning to Aarhus. The five stations are : Herning, Silkeborg , Skanderborg , Viby J and Aarhus H.

The analysis is complemented by a user study in which passengers both at stations and on trains has taken part in workshops . Passengers have indicated how they feel the journey between bus and train can be more consistent. The analysis provides the basis for the development of a catalogue of ideas , which outlines a wide range of solutions to achieve a more consistent travel between bus and train.

The catalogue illustrates solutions to the problems identified in the analysis. The issues are site-specific , but at the same time general enough to be of use in a variety of comparable stations.
All options are presented in different price ranges : small , medium, large and x-large .

The idea catalogue will serve as inspiration for how to achieve a better and more consistent travel experience when interchanging between bus and train.

The publication has been prepared as part of the project MIXTUR .

Client
Arriva Tog
Year
2012-2013
Arriva: a coherent journeyArriva: a coherent journey